Auto Outbound Calling & Dialer Service Provider
Automated Outbound Calling makes reaching more people easier. With our auto dialer software, you can make calls quickly and efficiently, increasing your productivity effortlessly.
Auto Calling & Dialer Service Provider
The biggest advantage of our Automated Outbound Calling is that it greatly boosts the amount of time agents spend talking each hour compared to a situation without calls. Automatic extension phones make calls based on a set number of phone lines for each agent. Our auto dialer service works in the background to make many calls and then connects the answered calls to the agents who are free to talk.
In short, agents enjoy a steady flow of connected calls all day, giving them talk time of up to 40 to 50 minutes per hour. This is made possible by using our Automated Outbound Calling in prediction mode. Predictive dialers make calls before the agent is ready, guessing that a certain number of calls will be answered at that moment.
Features
Predictive Dialer
The pacing ratio should be set to dial in the lead number from the list.
Preview Dialer
Let agents view the details of the customer prior to making an outbound calls.
Click-to-Call
Make calls directly from the your CRM or customer view in one click.
Auto Dialer
Automated dialing software that improves agents' productivity and call connect rates. efficiency
Call Recording
Record the calls and use them to ensure compliance and quality.
Live Call Control
Make use of features such as hold or mute, transfer, and conference calls.
Benefits
Set up a cloud-based communications system that can reach all of your customers in the fastest possible manner.
Cost-Effective
Reduce time and money by using automated cloud-based outbound calls to let your customers know about new offerings and new services.
Compliance With TRAI
No matter where you are located in business regardless of your location, the automated outbound call system makes sure that calls are in compliance with the TRAI regulations.
Optimize Target Audience
Make automated calls and SMS as part of your commercial campaigns that will ensure that you reach your audience in the event of the launch of new products.
Boost Sales Conversions
Make contact with more prospects in less time to boost your sales.
Effective Lead Management
Automatically alter the pacing ratio depending on the your lead list’s quality for more call connections.
The best time to call
Auto dialer intelligent software designed to find the most effective time to call based upon previous data.
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FAQs
What is Outbound Call Center Software?
Outbound call center software lets businesses contact their potential customers and customers for a variety of business-specific motives like sales, product/service feedback, or even a survey. With the appropriate outbound call software, companies can streamline their call process and maximize the productivity of their agents.
What is an IVR system function?
It makes use of DTMF (dual-tone multi-frequency) which are basically sound patterns that correspond to the key that are identified at the other end as the input intended. The IVR is configured by using the simple portal of Servetel that allows for a variety of options such as recordings, recording, and their flow can be defined. Today, IVR is also concerned with Artificial Intelligence (AI) as well as voice-based input that can be used to enhance IVR experience. IVR experience.
what are the important features?
In order for an outbound call centre software to be effective it should include the following characteristics: Automated dialing/Dialer Retrying algorithms for -Call Click to call the function -Call details logs Comprehensive Supervisor reports and monitoring Call back feature
What is DND?
DND means Do Not Disturb, a service that is provided through TRAI (Telecom Indian Regulatory Authority) which offers users to choose to not receive unwanted calls or SMS. Anyone who registers their number on a mobile or a phone under DND telemarketers is not able to call or send unsolicited messages to the number. It is considered illegal to call any DND number for any product or service advertisements, campaigns or surveys.
In what countries are your outbound calling services offered?
VOICE ETC offers outbound call services pan INDIA including major cities of the countries. If you want to know more about how we can assist you with our service in the location you require Contact us.